House of Rugs
House of Rugs is a high-end brand specializing in exquisite, handcrafted rugs. Driven by culture, curiosity and a distinctive eye for intricate and unique pieces, the design house is renowned for using traditional techniques to create masterpieces which will be cherished for generations.
We make shopping online super simple with free shipping and hassle-free returns, so you can shop risk-free.
Free pan-india shipping for all orders above Rs. 5000. Sweet and simple.
Get 7-day returns on most products, and 100% damage protection on every purchase.
All our photoshoots are done in-house, using natural light and minimal editing for accurate depiction; no lifting pictures off the internet.
We offer free shipping across India for all orders above Rs. 5000.
For orders below Rs. 5000, we charge a nominal Rs. 100 shipping fee per order.
Orders are typically shipped within 3 business days, and it usually takes another 2 to 10 working days for the order to reach you based on your location
Typical Transit Time By Delivery Location:
Within Delhi NCR: 1 to 2 working days
Other Metros: 3 to 5 working days
Non-Metros and Interiors: 3-10 working days
Please note: These timelines are estimates, and the actual delivery time may vary.
We can provide international shipping for select products and locations.
To check if international shipping is available for your order, please write to us at firstname.lastname@example.org
In general, we offer a 7-day no-questions-asked return policy, however, this policy varies by product - we strongly recommend you check each product's return eligibility mentioned in the Shipping and Returns tab on the product page.
While we have one of lowest in-transit damage rates in the industry, in the rare event that you have received a damaged or incorrect product, we provide replacements - no questions asked.
We only ask that you submit a request within 48 hours of delivery of the order.
Yes, we offer reverse-pickup in most, but not all, pincodes.
We charge a nominal restocking fee of Rs. 100 per returned product for this service.