Frequently Asked Questions

Orders

Can I change or cancel my order?

What happens if an item ordered is out of stock?

Payment

What payment methods do you offer?

Do you offer Cash on Delivery (COD)?

Shipping

Do you ship internationally?

Do I have to pay for shipping?

How long will it take for my order to reach me?

Will all the items in my order be shipped in the same package?

Returns and Refunds

How do I know if an item is eligible for return?

Do you offer reverse pickups? Are there any additional charges for this service?

What if I receive a damaged product?

What is the process to return a product?

What about the refundable amount?

How long will it take to process my return?

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